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March 29, 2023
We have recently received a number of calls from New Tripoli Bank customers who have been contacted by someone claiming to be from the bank and asking for personal information. These calls show up on the customer's phone with the caller ID saying they are from New Tripoli Bank, but the actual phone number of the caller is not one associated with the bank.
This is a common tactic used by scammers to create a sense of trust in their targets, to make them more likely to give up information. We want to remind our customers that New Tripoli Bank will never request a customer's personal, confidential information (bank card number, account number, social security number, personal identification number, or password) through telephone contact. If you should ever receive a telephone call requesting your personal confidential information that appears to be from New Tripoli Bank, do not respond to the caller and contact us immediately at (610) 298-8811.
You can learn more about how to protect yourself by reading our articles on identity theft and frauds, scams and phishing along with other topics on our security page.