FAQs

Online Banking

1. What other services can I do online?

   If you go to the SERVICE CENTER in online banking you can do the following:

   • Stop payment on a check
   • Reorder checks
   • Manage overdraft options
   • Create account alerts
   • Notify us of your travel plans
   • Change your email address, your home address, or your phone number
   • Request replacement for a lost, stolen or damaged credit card

2. What if I need to pay a bill immediately, same day?

   For expedited payments, there is an additional fee of $9.95.

3. Can I view my statements online?

   Customers can view 12 months of statement history online. If you need a statement beyond that time frame, please call 610-395-8834 and ask for our IT Department.

4. Is there a fee for online banking?

   There is no fee to sign up or use online banking.

5. How do I sign up for online banking?

   Click here to register for online banking. You can also download our mobile banking app and click on register.

6. Can customers pay bills online?

   Yes! No need for a stamp, a trip to the mailbox and, best of all, no fees! All you need is a checking account. There is a $25,000 limit per payment. Click here to learn how to set up bill pay with online banking.

7. How long does it take for a bill pay to get to the payee?

   It takes two days electronically and five days when you mail a physical check.

8. Can you make transfers from New Tripoli Bank to another bank, if you also have accounts elsewhere?

   Yes, you can make a bank-to-bank transfer with online banking. There is a daily transfer limit of $5,000.

9. Can I pay my New Tripoli Bank loan online?

   Absolutely! Set up your loan payment as a Transfer, not a bill pay. Click on the Transfer Funds tab in online banking and you can transfer from an account to your loan account number. There is a limit of $100,000 and, again, no fees!