FAQs

Have questions regarding New Tripoli's online and mobile banking or FDIC Insurance? Check out some frequently asked questions!

Online Banking

  1. If you go to the SERVICE CENTER in online banking you can do the following:

    • Stop payment on a check
    • Reorder checks
    • Manage overdraft options
    • Create account alerts
    • Notify us of your travel plans
    • Change your email address, your home address, or your phone number
    • Request replacement for a lost, stolen or damaged credit card
  2. For expedited payments, there is an additional fee of $9.95.

  3. Customers can view 12 months of statement history online. If you need a statement beyond that time frame, please call 610-395-8834 and ask for our IT Department.

  4. There is no fee to sign up or use online banking.

  5. Click here to register for online banking. You can also download our mobile banking app and click on register.

  6. Yes! No need for a stamp, a trip to the mailbox and, best of all, no fees! All you need is a checking account. There is a $25,000 limit per payment. Click here to learn how to set up bill pay with online banking.

  7. It takes two days electronically and five days when you mail a physical check.

  8. Yes, you can make a bank-to-bank transfer with online banking. There is a daily transfer limit of $5,000.

  9. Absolutely! Set up your loan payment as a Transfer, not a bill pay. Click on the Transfer Funds tab in online banking and you can transfer from an account to your loan account number. There is a limit of $100,000 and, again, no fees!