Mobile Banking App Update

January 12, 2023

By: Jen Moyer

New Tripoli Bank's mobile banking platform will be receiving an update targeted for a release date of January 18th. Here is a list of changes you should be aware of.

  1. You may be required to enroll for Fast Balances in order to use the balances link on the bottom-left of the sign-in page. In order to enroll in Fast Balances, go to "Manage Balances" in the Service Center. Fast Balances allow you to see your current balance for the accounts you enable without needing to enter your User ID or password.
  2. This update will require you to re-establish any FingerPrint/FaceID Biometrics to login using that feature. When enabled, this feature allows you to log in securely without entering your user ID and password.
  3. The new "Forgot User ID" feature will allow you to retrieve your user ID if you are unable to remember it by following a few steps, after which an email will be sent to your email address on file with your user ID.

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