Coronavirus Update (as of 3/21/2020)

March 13, 2020

By: New Tripoli Bank

UPDATE AS OF 3/21/2020:

Given the increasing spread of COVID-19 every day here in Pennsylvania, we are closing our branch lobbies to all walk-in customers starting today. 

Keep in mind, we provide many services to enable you to do your banking from home. 

You may start the account opening process by submitting a deposit account application. You may also call 610-298-8811 for deposit assistance.

Also, if you have a loan question, please call 610-628-1828.

We have a full array of online banking services, enabling you to transfer money and deposit checks (via our mobile app), check your account balances, pay bills, and more.

We also urge you to use our telephone banking/Dial-A-Bank by calling 1-800-396-6137.

We thank you for your understanding and cooperation during this unusual period of time but rest assured New Tripoli Bank is here for you.

UPDATE AS OF 3/16/2020:

To our customers:

In an effort to do our part to stem the spread of coronavirus, we are closing all branch lobbies as of Monday, March 16, 2020 at 5:00 PM for an indefinite period of time.

We will continue to serve our customers through our drive-ups, ATM's, and night drops as well as through our online, mobile and telephone banking services.

If you have a CD that is coming up for renewal, changes or renewals can be made over the telephone by calling any of our offices.

If you have a need for a loan or to open an account, please contact our Claussville office to schedule an appointment.

If you are a business customer and have a need for currency or coin that can't be accommodated through the drive up, please call the Claussville office to arrange pick-up.

We will continue to process all deposit drops that come through all our office locations. The depository at Village Center ATM will stay on the same schedule as it is currently. 

New Tripoli Bank has a coronavirus committee in place to monitor the COVID-19 situation on a daily basis. Our priorities are to continue to deliver the banking services you need and to keep your health and well-being as our top priority. 

Important Telephone Numbers to Reach New Tripoli Bank:

Toll-Free: 1 (888) 298-8821

Claussville Office: (610) 395-8834

New Tripoli Office: (610) 298-8811

Buckeye Office: (610) 421-4001

 

UPDATE AS OF 3/13/2020:

To all our customers:

As coronavirus disease 2019 (COVID-19) continues to spread, the health and safety of our customers and employees is our first concern.

Please be advised that we have expanded the after-hours cleaning and disinfecting services being utilized at all of our offices. We are also routinely cleaning our teller stations, ATMs and other frequently-touched surfaces throughout the day. We are asking both our customers and our employees that, if they feel sick, to please stay home to help limit the spread of the virus.

We are consulting informational resources about the coronavirus provided by the State Department of Health, Centers for Disease Control and Prevention, the Federal Reserve System and the World Health Organization so that we may continue bank operations in a safe and effective manner.

New Tripoli Bank has many alternative means of fulfilling your banking needs from home. We strongly advise our customers to utilize our digital banking tools, ATM's, internet and mobile banking which give you 24/7 access to your account. If you haven't already downloaded our free mobile banking app, you can download from the App Store or Google Play. You can use the app to access your accounts, make payments and deposit checks without needing to visit one of our branch offices. Our online banking platform also features 24/7 customer support. We pledge to help our customers, as we always have, during periods of crisis.


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