Coronavirus Update (As of 6/8/2020)
June 4, 2020
To our customers,
As an essential business, New Tripoli Bank has worked hard to ensure that you can bank safely. We have put your health and the health of our employees at the forefront of our efforts to serve you during the COVID-19 crisis.
We are continuing down the path of carefully re-opening our bank services. Starting on Monday, June 8, 2020, we will be opening our bank lobbies BY APPOINTMENT ONLY for account openings and safe deposit box visits. Loan and business customers may also contact our lending department directly at 610-628-1828 in order to schedule appointments for services such as mortgages, business loans, lines of credit, etc. Business customers who need change or currency, please call ahead to your local branch to arrange. Please call toll free 1-888-298-8821 or dial direct to any of our offices to schedule an appointment.
I can assure you of the following: when you visit any of our offices, the desk, pens, chairs and surfaces you come in contact with will be sanitized after every customer. Plexiglass shields will be placed between you and our bank employees to help prevent the spread of germs. All our employees will be wearing masks and we require that any customers/visitors wear a mask as well or they will be denied entry. We will be practicing all guidance mandated by the Centers for Disease Control (CDC).
To reiterate: our teller lines, in the branch lobbies, WILL NOT BE OPEN at this time. However, our drive-ups and ATM’s as well as mobile, online and telephone banking remain available to take care of your everyday banking needs. We are doing appointment-only services for new account openings, safe deposit box customers, business coin/currency and lending requests. You MUST have a scheduled appointment before you are allowed entry into our branch offices.
We are looking forward to opening our lobbies as things continue to improve. This partial re-opening will enable us to safely serve you as we are start on the path back to a new normal!
We sincerely thank you for your understanding, flexibility and patience during this extraordinary time.
President & CEO
New Tripoli Bank
"Because people are more valuable than money."