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Tips for Safeguarding Sensitive Data

October 8, 2019


In recognition of National Cybersecurity Month in October, New Tripoli Bank is reminding consumers of simple steps they can take to safeguard their sensitive data when making purchases online or via a smart device and what to do if they suspect their information has been compromised.

Educating customers about account security and cyber threats is something we all must be conscious about if we want to reduce the risk of sensitive information being exploited for criminal use. New Tripoli Bank takes great care in handling our customers’ sensitive information and we want to equip you with practical steps you can take to help strengthen our nation’s cybersecurity ecosystem and avoid falling prey to identity theft and fraud this holiday season.

There are steps consumers can take to reduce their chances of becoming a victim of identity theft or fraud. New Tripoli Bank encourages consumers to:

  • Enable the strongest authentication tools offered by their bank. New Tripoli Bank asks that our customers set up security questions and provide nick names for their bank accounts to help protect their information when using our online banking tool. You can also set up the mobile banking app to quickly display account balances without having to log in and risk someone seeing your information.
  • Use complex passwords and differentiate them across multiple platforms. For example, customers should use one password for their online bank account and another for their email account. Another strong security practice is to answer your security questions with fake answers that only you know, so someone with knowledge of your personal history can't use that information against you.
  • Do a system check. Purge unused apps and outdated or sensitive information stored in old files and emails and ensure all software on internet-connected devices is current.

Consumers can also make sure their account has not been compromised by taking the following steps:

  • Check bank statements regularly to ensure the purchases are legitimate.
  • Read the fine print when purchasing items online. Often a website or application will ask for permission to save account information.
  • Stay vigilant. Be mindful when shopping online and look for signs of illegitimate websites. Spelling or grammatical errors, missing contact information, and suspicious URLs or email addresses are all red flags.

If you are worried about the security of your account, you can de-activate access to your debit or ATM cards through our online banking tool or mobile banking app.

Learn more about how to protect your digital life during National Cybersecurity Awareness Month by visiting the Stay Safe Online website.

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