FAQs

Have questions regarding New Tripoli's online and mobile banking or FDIC Insurance? Check out some frequently asked questions!

Miscellaneous

  1. The best thing to do would be to close your account and open a new one. You can tell us what you want paid out of your new account (for checks already written out, external withdrawals, and direct deposits). If you know the numbers of your missing checks and want to keep the account open, we can put a stop payment on a range of checks.

  2. Banks no longer issue savings bonds. In order to purchase electronic savings bonds, you will need to visit https://www.treasurydirect.gov/ and sign up for an individual account, which will allow you to buy gift bonds. More information on purchasing gift bonds electronically can be found here.

    If you want to use all or part of your IRS refund to purchase paper savings bonds, complete Part 2 of IRS Form 8888. Purchase amounts must be in $50 multiples and you can choose to have any remaining funds delivered to you either by direct deposit or by check. Once your tax return has been processed by the IRS, your paper savings bonds will be mailed to you. In any single calendar year, you can buy up to a total of $5,000 of paper I bonds using your refund. More information is available here.

  3. Feel free to bring your bonds into any New Tripoli Bank branch. If you are not a customer of New Tripoli Bank, we will only cash bonds up to $1,000. You can find more information about cashing bonds here.

  4. For details on what information you need to initiate a wire transfer to specific foreign countries, please reference our Useful Foreign Wire Facts guide.