New Tripoli Bank is seeking a full-time Customer Care Representative. As a Customer Care Representative, you will serve as the first point of contact for customers who need assistance with their banking needs or concerns. One of your primary responsibilities is to provide exceptional customer service by addressing questions, resolving issues and promoting bank products and services when appropriate. You will handle a wide range of customer interactions up to and including calls, emails and chat features to ensure a positive customer experience to maintain the bank’s reputation for excellence. In addition to assisting customers, you will also be responsible for back-office reporting and record keeping to keep the bank in compliance with state and federal regulations.

New Tripoli Bank is seeking a Full-time Accounting Specialist. This position is responsible for performing a variety of duties to support the accounting function; coordinating work within the unit or department, as well as with other departments and units; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.