New Tripoli Bank donated $10,500 to the Cetronia Ambulance Corps to show its support for their organization’s mission to provide emergency medical services, transportation, and community health resources to the Lehigh Valley region.

“New Tripoli Bank is committed to making sure our local emergency services teams have the funds they need to maintain and upgrade their equipment,” said John M. Hayes, CEO of New Tripoli Bank.

Cetronia Ambulance Corps is one of the largest providers of ambulance services in Eastern Pennsylvania, employing 135 full- and part-time career associates, 20 active volunteers and boasting a total fleet of 41 vehicles. As the regional leader in EMS, Cetronia Ambulance Corps fields over 45,000 calls annually, covering an emergency service area that spans across 130 square miles, and a non-emergency coverage area that encompasses five counties. They also provide emergency response training and education programs for groups, businesses, and individuals.

“We are so thankful to be serving this wonderful community that has shown us such great support for the lifesaving work we have been doing for the past 68 years. We look forward to the future and the advances that we can make because of our generous donors,” said Robert F. Mateff Sr., CEO of Cetronia Ambulance Corps, “New Tripoli Bank has been an excellent supporter of EMS over the years, and we can't thank them enough for their community-minded vision.”

Pictured from left to right: John M. Hayes, New Tripoli Bank CEO, Robert F. Mateff Sr., Cetronia Ambulance Corps CEO, Kim Blichar, Cetronia Ambulance Corps Director of Marketing & Public Relations, Michele Hunsicker, New Tripoli Bank CFO

New Tripoli Bank donated $10,500 to the Northern Valley EMS, Inc. (NOVA) in recognition of the important role the organization serves in protecting the health and safety of the community.

“This check shows our Bank’s commitment to keeping our community safe and our faith in the service NOVA’s volunteers provide to the Lehigh Valley,” said John M. Hayes, CEO of New Tripoli Bank. Hayes was joined by Michele Hunsicker, Chief Financial Officer for the Bank, to present the check to Jason Breidinger, NOVA Board Trustee, and Kristie Wentling, Executive Director of NOVA. The Bank has shown its support for NOVA for several years through annual donations to their organization.

NOVA provides non-profit emergency medical services to North Whitehall, Washington, Heidelberg, and portions of Lowhill Townships and the Boroughs of Slatington and Walnutport, serving more than 45,000 residents of the Lehigh Valley. They operate year-round, 24-hour ambulance services as well as providing emergency response training and education programs to volunteers in the community.

Pictured from left to right: John M. Hayes, New Tripoli Bank CEO, Kristie Wentling, NOVA Executive Director, Jason Breidinger, NOVA Board Trustee, Michele Hunsicker, New Tripoli Bank CFO

New Tripoli Bank's mobile banking platform will be receiving an update targeted for a release date of January 18th. Here is a list of changes you should be aware of.

1. You may be required to enroll for Fast Balances in order to use the balances link on the bottom-left of the sign-in page. In order to enroll in Fast Balances, go to "Manage Balances" in the Service Center. Fast Balances allow you to see your current balance for the accounts you enable without needing to enter your User ID or password.
2. This update will require you to re-establish any FingerPrint/FaceID Biometrics to login using that feature. When enabled, this feature allows you to log in securely without entering your user ID and password.
3. The new "Forgot User ID" feature will allow you to retrieve your user ID if you are unable to remember it by following a few steps, after which an email will be sent to your email address on file with your user ID.

New Tripoli Bank’s Board of Directors has approved the promotion of Andrea Harris, Bank Security Act (BSA) and Security Officer, Timothy Trach, Loan Operations Manager, and Matt Koncz, Controller and Certified Public Accountant, each to the position of Assistant Vice President.

“Each one of these employees has shown excellent leadership skills and dedication to the bank,” said John M. Hayes, New Tripoli Bank’s CEO. “The Board of Directors and I thought it was time to recognize the important role each one of them plays in our organization.”

Andrea Harris joined the bank in 2011 and has worked as a Community Banker and Accounting Specialist prior to managing the bank’s BSA/Security Department. Timothy Trach joined the bank in 2016 as a Credit Analyst, then moved to the position of Mortgage Loan Officer and then was promoted to Manager of Loan Operations. Matt Koncz was hired in 2019 to join the bank’s Accounting Department as the Controller.

Pictured from left to right: Matt Koncz, Andrea Harris, Tim Trach

Our condolences go out to the men and women of the New Tripoli Fire Company. We are shocked and saddened by the news that two firefighters, Assistant Chief Zachary Paris and Marvin Gruber, died yesterday while trying to save people trapped in a burning house in West Penn Township.

These men knew the risks they took every time the alarm rang, and they still answered the call. We are so very fortunate to have such brave men and women willing to put their lives on the line to protect our community.

Please join the bank, its Directors and employees, in sending deepest sympathies and heartfelt love for the lost, their families, and the other members of the Fire Company and their families in this difficult time.

On Tuesday, November 15, 2022, John M. Hayes, CEO of New Tripoli Bank, presented a lecture on financial literacy at William Allen High School in Allentown. This talk is part of the bank’s initiative to promote financial literacy to young people in the Lehigh Valley.

A total of 225 high school students attended Mr. Hayes’ lectures throughout the day. John discussed several financial literacy topics including the different types of bank accounts, interest rates and other banking terms, the various types of fraud and scams and how to recognize them, and tips for students to better prepare for job interviews. Students in attendance posed questions that Mr. Hayes was more than happy to answer, pulling from decades of banking experience to teach students about financial literacy.

“New Tripoli Bank has a long history of helping students understand banking, the job market, and why these issues are crucial for their future,” Hayes said.  “In addition, fraud is here to stay, and students need the tools to protect themselves and their families.”

New Tripoli Bank prepared several handouts for the students to take with them following the presentation. The bank also provided promotional items that the high school faculty raffled off to students who attended the lectures. New Tripoli Bank thanks William Allen High School’s teachers for approaching the bank with the opportunity to help empower their students to make good financial choices in their futures.

New Tripoli Bank recently held a month-long coloring contest in July, encouraging our customers' kids to color in pages for a chance to win a fabulous gift basket. We were overwhelmed by the number of submissions we received and thought it would be nice to include them all on our website, so anyone who did not have a chance to enjoy them when they were hanging in our branches can see them!

Thanks to all the children who submitted art and brightened our branches with your coloring skills.

Judy Peters, Senior Vice President who handled Executive Assistant Duties and Shareholder Relationships at New Tripoli Bank, is officially retiring from the bank effective August 1st, 2022. Judy has worked for the bank in various capacities in her 47-year career and is looking forward to making cherished memories with her grandchildren.

Dave Hunsicker, Chairman and President of the Bank, said of Judy, “She has been an invaluable resource to me and the entire team at New Tripoli Bank. She was a dedicated employee who worked hard for New Tripoli Bank her entire career.”

“I so enjoyed my time at the bank, helping so many members of the community,” said Judy of her time with New Tripoli Bank, “However, I’ll still be residing in the area and look forward to catching up with many friends.”

New Tripoli Bank congratulates John Hayes, Chief Executive Officer for the Bank, on being selected by Lehigh Valley Business as among the region’s power players for its annual Power 30 Banking and Finance list. This group is composed of the region’s most significant, influential, and respected leaders in their fields. The honorees are chosen by Lehigh Valley Business’ editorial leadership team and the list was released in print and online at LVB.com on July 4.

For the past six years, John Hayes has been responsible for leading New Tripoli Bank’s lending efforts and initiatives, including front line lending personnel along with credit analysis and operations. Formerly the Bank’s Chief Lending Officer, Mr. Hayes recently assumed the role of Chief Executive Officer from Dave Hunsicker.

“Mobile and online banking platforms are changing how people interact with the bank and how the bank interacts with our customers,” Mr. Hayes explained, referencing evolving consumer demands for modern financial services. “Demand is increasing for this digital banking experience from boomers all the way through Generation Z, and it’s transforming how the entire banking industry operates. Our challenge is to maintain our top-notch IT platform and couple it with the close, personal relationship we have with our customers.”

Hayes said the prevalence of fraud is increasing, and fraudsters are getting smarter. “We work closely with our customers to protect them and the bank, and it’s a constant battle.”

What’s always rewarding, however, is “our ability to help people, to make a real difference in their lives. We have a strong commitment to our community, volunteer our time, and specialize in helping small businesses grow and residents finance their homes. I love what I do!”

He said he has been fortunate to have worked with several mentors. “Some people you’ve never heard of, like Bob DeVault, Sue Atkinson and Rene Vander Vossen, were keys in my early years. Others, like Dave Hunsicker and Brent Peters, are well known in the Lehigh Valley. Dave and Brent taught me what it means to be a community banker and a leader. Their leadership and inspiration will always guide me, and I thank them for teaching me and trusting in me.”

New Tripoli Bank is pleased to announce that Andrea Harris, BSA and Security Officer for the bank, has successfully completed Community Banker University’s Certified BSA/AML Professional program and has earned the professional designation Certified BSA/AML Professional – CBAP. Community Banker University, the education division of the Community Bankers of America, offers nine certification programs accredited by the National Association of State Boards of Accountancy (NASBA).

To earn certification, Andrea attended the recent ICBA BSA/AML Institutes and successfully completed the certification examination covering the fundamental concepts of BSA/AML regulations and their applications. Andrea has worked for New Tripoli Bank for over 11 years.

"With this CBAP certification, Andrea has demonstrated a mastery of key banking concepts for professional development and to contribute to helping New Tripoli Bank achieve its business goals and objectives," said ICBA Group Executive Vice President Lindsay LaNore. Dave Hunsicker, New Tripoli Bank President, Chair and CEO, said of the news, “We make it our goal to stay up to date with the changing regulations in the industry, to provide the most secure banking service for our customers. Andrea has demonstrated her commitment to our bank’s goals by earning this rare designation from the ICBA-Certified BSA/AML Institutes.”