Careers

New Tripoli Bank is seeking a full-time Customer Care Specialist. As a Customer Care Representative, you will serve as the first point of contact for customers who need assistance with their banking needs or concerns. One of your primary responsibilities is to provide exceptional customer service by addressing questions, resolving issues and promoting bank products and services when appropriate. You will handle a wide range of customer interactions up to and including calls, emails and chat features to ensure a positive customer experience to maintain the bank’s reputation for excellence. In addition to assisting customers, you will also be responsible for back-office reporting and record keeping to keep the bank in compliance with state and federal regulations.

New Tripoli Bank is seeking part-time Community Bankers. Community Bankers promote a positive image of the bank with outstanding customer service by developing a relationship with business and personal customers, while completing a verity of transactions efficiently and effectively. They are responsible for serving bank customers at the teller line, within the guidelines of bank policy and procedures. Often, a Community Banker is the first point of contact for customer questions and inquiries. Through relationship building, they promote and refer appropriate bank products and services.

New Tripoli Bank is seeking a full-time Community Banker. Community Bankers promote a positive image of the bank with outstanding customer service by developing a relationship with business and personal customers, while completing a verity of transactions efficiently and effectively. They are responsible for serving bank customers at the teller line, within the guidelines of bank policy and procedures. Often, a Community Banker is the first point of contact for customer questions and inquiries. Through relationship building, they promote and refer appropriate bank products and services.